New series called "Truth or BS" send your votes in and at the end of the week we will share how you voted and reveal the actual answer on the Blog. Be prepared to LOL and be amazed!!!
Email to info@mammoth395.com
Guest has just arrived to their unit in Mammoth. Guest calls to file a complaint
Employee: Thank you for calling Mammoth Rental By Owner. This is Jamie, how can I help you?
Guest: Hi. We just arrived in our unit and the it looks like the bed linens have not been changed.
Employee: I am very sorry to hear that sir. Please let me call housekeeping to verify that the unit has been cleaned.
Guest: Thank you.
Employee: One moment please. ( I call housekeeping and was assured that the property had just been cleaned the day before). Call guest back.
Employee: Sir, I have just spoken with housekeeping and they have assured us that the unit and beds have been cleaned. Can you please elaborate about the linens. What do you mean by "they do not look to have been changed?".
Guest: They just look like they have not been cleaned.
Employee: Again Sir. What do you mean? Are they dirty? Are there crumbs? Were the beds not made when you went in?
Guest: The beds were made fine. It is the sheets and linens that look like they have not been changed.
Employee: I am sorry sir, but I do not understand the looking part. Can you please describe them?
Guest: They look wrinkled.
Employee: ( thinking in mind, wrinkled sheets equals dirty sheets?). Okay Sir. I will call housekeeping and have them stop by and perhaps they can provide you will fresh linens.
Guest: Thank you.
Employee:. You are welcome. Enjoy the rest of your stay.
#mammoth395 #truthorbs #mammothfun
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