Did this conversation really happen? Truth of BS? 
Friday, February 14, 2014, 01:43 PM
Posted by Snow Bunny
As a vacation rental management company we hear and see lots of crazy and funny things. We share these stories around the office and with friends (no we don't disclose names) and have been told numerous times that our blog followers want to hear some of these amusing events. So we have decided to begin a series called "Truth or BS" send your votes in and at the end of the week we will share how you voted and reveal the actual answer on the Blog. Some weeks the stories are more plentiful then others. Be prepared to LOL!!! They get pretty crazy so we will start of with some mild ones first to acclimate you to our altitude.

Email to info@mammoth395.com
State the story line: Where am I going
State you opinion: Truth or BS

Today's story line: "Where am I going"

Guest: "Hi, we are 4 hrs from Mammoth where do I pick up the keys?"
Employee: "can you please let me know what unit you are staying in?"
Guest: "the one that sleeps 4"
Employee: "sir, we have multiple properties that sleep 4. Can you give
me the name of the complex?"
Guest: "it is in Mammoth Lakes"
Employee: "okay, we have many properties in Mammoth Lakes. Can I get a
name on the reservation?"
Guest: "I don't know what name it is under but I do have a reservation
receipt"
Employee: "great, can I have that number please?"
Guest: "it's in the trunk."
Employee: "pause (not sure how to answer). I am going to need that
number to locate your reservation"
Guest: "Okay, I will have to call you back"
Employee: "terrific, I will wait for your call"
have not heard from guest yet...

Did this guest really leave on vacation at 8 pm not knowing where they were going, not knowing the name on the reservation, not having looked at their check-in instructions? Was this phone conversation a "Truth or BS?"


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